Is It Legal to Charge Credit Card Fees to Customers?

 

Short answer? What we offer — cash discounting — is legal in all 50 states. There’s another approach called “surcharging,” but it’s restricted in 6 states.

That’s the quick summary. For more details, keep reading, and explore our other blogs and resources on  How to Have Merchants Pay Zero Credit Card Processing  Fees and turn them into income.

The Legal Landscape: What You Need to Know (Not Legal Advice, Just Clarity)

The Legal Landscape: What You Need to Know (Not Legal Advice)

We’ll say it up front: we’re not lawyers.

Cash discounting is legal in all 50 states. Surcharging, however, is not legal in 6 states.

It all comes down to how fees are presented to your customers. Some states allow surcharges, others restrict them. Most importantly, there’s a clear legal difference between surcharging and cash discounting — and that’s matters most.

California’s Ambiguous laws on  Surcharging

California’s Unique Rules on Surcharging vs. Cash Discounts Is It Illegal to Charge Service Fees or Offer Cash Discounts in California?

 

California has some of the strictest laws in the country when it comes to passing credit card processing costs on to customers. This legal landscape evolved significantly starting in July 2020, when Assembly Bill 1478 (AB 1478) went into effect, followed by additional clarifications through Senate Bill 478 (SB 478) and related executive actions by the governor.

🚫 Surcharging: Generally Restricted  Except for Restaurants

AB 1478, signed into law in July 2020, largely prohibited most California businesses from adding surcharges to credit card transactions. This meant businesses couldn’t simply add a 3% or 4% fee on top of a bill when customers chose to pay by credit card.

However, recognizing the special operational needs of the restaurant industry, California later provided an exception through SB 478 and executive clarifications, explicitly allowing restaurants to continue adding surcharges, provided they follow strict disclosure rules. This means that today, restaurants in California can legally add a credit card surcharge if it’s clearly stated on the menu and the customer’s receipt.

For all other types of businesses — retail, automotive, salons, contractors, professional services, and more — surcharging remains prohibited under California law.

✅ Cash Discounting: Completely Legal in California

While surcharges are heavily restricted, cash discounting is fully legal across all industries in California. A cash discount program is structured differently: businesses list prices assuming customers will pay by card, and then offer a small discount (typically 3-4%) at checkout to customers who pay with cash or check.

This method has repeatedly been found compliant with both federal regulations and California state law, as long as it’s properly structured and clearly disclosed at the point of sale.

📝 What About “Service Fees” or “Non-Cash Adjustments”?

Some businesses try to add a general “service fee” or “non-cash adjustment.” In California, this can be risky. If the fee applies only when a customer pays by card, it’s likely considered an illegal surcharge under AB 1478. However, if it’s a general fee that applies to all customers regardless of payment method, it may be legal.

As always, the key is transparency and fairness. Fees that single out credit card use are tightly regulated.

⚖️ The Bottom Line for California Business Owners

  • Surcharging is generally illegal in California, except for restaurants under the specific carve-out provided by SB 478 and related clarifications.

  • Cash discounting remains completely legal, provided it’s implemented with clear signage and compliant systems..

Because the penalties for non-compliance can be significant, it’s wise to work with a provider (like us) who specializes in fully compliant cash discount systems — or consult with your attorney to make sure your pricing structure is safe under California law.

Why More Merchants Are Choosing to Offset Fees

Look — this isn’t about squeezing more out of customers. It’s about survival.

Margins are tighter than ever. Processing fees can eat away at your revenue every single month. We get it — we’ve been there. This isn’t about pushing gimmicks. It’s about helping you stay in business and keep more of what you earn.

And guess what? Most customers understand. When they see that they can pay cash and save, or they see the card fee clearly marked — they get it. They’ve seen it before.

You’re not tricking anyone. You’re just finally getting some breathing room. for more on the Benefits of the Cash Discount Program 

How We Help You Stay Compliant and Confident

We’ve built our entire system around helping merchants like you do this the right way. That means:

“Let us help you understand your options. No pressure, no fast talk — just someone who gets what you’re going through and knows how to help.”

START HERE if You Are Interested in Saving Money Every Month

Start Here If You’re Interested in Saving Money Every Month

✅ Use our Savings Calculator to see how much you could save each month.
✅ For a limited time, businesses processing $50k+ per month qualify for free equipment.

Click to get your savings estimate and start today — while supplies last.

This article is for informational purposes only and is not legal advice. If you have legal questions specific to your state or business model, we encourage you to consult a licensed attorney. In the meantime, here are some helpful resources you can explore:

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